ToySwap SupportNeed help with ToySwap? We’re here for you.Contact Us:
[email protected]Common Support Topics:
• Trouble posting a toy
• Issues uploading photos
• Login or account problems
• Reporting a listingWe typically respond within 24–48 hours.⸻About ToySwap
ToySwap helps parents trade toys their kids no longer use—saving money and reducing clutter while keeping toys in circulation.ToySwap Privacy PolicyToySwap respects your privacy. This app collects only the information necessary to provide its services.Information We Collect:
• Account information (such as email)
• User-generated content (toy listings, photos, messages)
• Basic usage data to improve app performanceHow We Use Information:
• To allow users to create listings and interact with others
• To improve app functionality and user experience
• To respond to support requestsData Sharing:
ToySwap does not sell or share your personal data with third parties.User Content:
Any listings, photos, or messages you create may be visible to other users of the app.Security:
We take reasonable steps to protect your information, but no system is 100% secure.
Privacy Policy
ToySwap collects account information, listing content, messages, and optional location information to operate the marketplace safely and effectively.ToySwap does not sell personal information.Users are responsible for the content they upload. Objectionable content, scams, abusive behavior, and harassment are prohibited and may result in account removal.Users may report listings and block abusive users inside the app.Contact:
[email protected]
Terms of Use
By using ToySwap, users agree to use the platform responsibly and respectfully.ToySwap has zero tolerance for:
- Scams
- Harassment
- Objectionable content
- Fraudulent listings
- Abusive behaviorUsers who violate these rules may have listings removed or accounts banned.Subscriptions renew automatically unless canceled through Apple ID settings.ToySwap Plus is a monthly subscription that unlocks premium marketplace features including unlimited listings, unlimited messaging, SafeSwap features, and Groups access.